How do I return an item?
At Sunnnyside Swimwear we understand that buying swimwear online can be a daunting and intimidating task, we want to relieve some of the stress by offering a 30 day return policy. This gives you the opportunity to try your swimsuit on in the comfort of your own home. If you do not like it for any reason simply contact us and mail it back and you will be issued a full refund (less shipping) upon receipt back to us. In order for us to keep our high standards we cannot accept swimwear back that has been worn in the water or laundered. All tags and sanitary liners must be intact and will be changed upon a return.
To exchange an item please contact us and tell us which item you would like to exchange your current item for. If you would like to exchange for a different size please note the size change. In order for us to maintain our prices, the customer must cover the shipping and handling costs of your exchange request. All exchanges must be made within 30 days from your invoice date and you must have an authorized from a Sunnyside Swimwear representative, if we receive an item without an authorized exchange your exchange could be rejected at your expense. We never refund shipping and handling charges. In the unlikely event that you receive a defective item, we will gladly replace it with the same item with no shipping charge. Absolutely no exchanges will be accepted for any reason later than 30 calendar days from your receipt date.
We do not accept returns on flip flops or footwear.
We are NOT responsible for lost packages being returned. We are not responsible for packages dropped off and not signed for. Be sure to give us a secured address. Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered CAN NOT be taken back. If we receive such goods we will charge you $30 and return the items to you. There will be a $25.00 charge on all checks that do not clear or for charge backs. Any fraudulent activities are reported to your local police department for prosecution. Our company name "Sunnyside Swimwear" will appear on your credit card statement.